Terms of Services

By visiting or using the ColneyHomes website, creating an account or sending any form, you agree to these Terms of Services. If you do not agree, please do not use the website or its services.

ColneyHomes shares information about home warranty plans that may help with eligible repair or replacement costs for covered household systems and appliances. Content on this website is general information and does not replace the written terms of any plan.

Plan details, prices, limits and exclusions are set out in each plan document. Where anything on this website differs from a plan document, the plan document controls.

To create an account or request plan information, you must be of legal age in your state and able to enter a binding agreement. You confirm that the details you submit are accurate and belong to you.

You are responsible for keeping your login details private and for all activity under your account. Please let ColneyHomes know right away if you believe your account was used without permission.

• Give true and current information
• Keep your password secure
• Do not share your account with anyone else

Coverage is subject to the limits, exclusions, waiting periods and service fees listed in your plan. Sending a service request does not guarantee that a repair or replacement will be approved. Eligibility is decided under the plan terms that apply to your home.

If you give consent during signup, ColneyHomes may send service related and marketing text messages to the number you provide. Message frequency may vary, and standard message and data rates may apply. Reply STOP to opt out or HELP for assistance at any time. Consent is not a condition of purchase.

You agree not to misuse the website, which includes:

• Sending false or misleading information
• Trying to reach systems or accounts that are not yours
• Disrupting the normal running of the website
• Copying or scraping content for commercial use without permission

The text, graphics, logos and layout of this website belong to ColneyHomes or its licensors and are protected by law. You may view and print pages for personal, non commercial use only.

The website may link to outside sites or rely on independent providers, such as local technicians. ColneyHomes does not control those parties and is not responsible for their content, policies or work.

The website and its content are provided as is and as available. ColneyHomes does not promise that the website will be uninterrupted or free of errors, and does not guarantee any particular outcome from a plan or service request.

To the fullest extent the law allows, ColneyHomes will not be liable for indirect, incidental or consequential damages arising from your use of the website. Nothing in these terms limits liability that cannot be limited by law.

Any dispute about these terms or the website will be settled through binding individual arbitration rather than in court, except where the law does not allow it. You waive any right to join a class action against ColneyHomes.

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law rules.

ColneyHomes may update these terms from time to time. The date at the top of this page shows when they last changed. Continuing to use the website after an update means you accept the revised terms.

Questions about these terms can be sent using the details below.

• Phone: +1 (804) 566-4366
• Email: ava.galbreath@colneyhomes.com
• Address: Watkins Centre Pkwy Midlothian VA 23114